Hotel360

Trust & Security

Enterprise-grade infrastructure, privacy-first data handling, and audit-ready workflows, so you can scale your marketing with confidence.

Security

Infrastructure you can trust

Modern cloud infrastructure with the controls enterprise teams expect, baked in from day one.

Secure cloud architecture

Hardened, segmented environments built for reliability and scale, with controlled change management.

  • Isolated environments with strict network segmentation
  • Version-controlled, automated provisioning
  • Continuous monitoring with incident response

Encryption & data protection

Every record is encrypted in transit and at rest. TLS secures all API traffic, and sensitive fields use managed, rotated keys scoped to authorized services.

Role-based access

Everyone sees only what they need, nothing more.

  • Granular permissions by role
  • Scoped API tokens with rate limits and expiry
  • Full access logs for audit and review

Compliance

Documented, defensible processes

Consistent, auditable marketing work across every property, with standardized workflows and centralized records.

Connections & approvals

A structured flow connects your website, Google Business Profile, Search Console, Analytics, and social handles in one place, configurable per property. Every task and action is timestamped, versioned, and exportable.

Portfolio-level governance

One admin dashboard with the visibility marketing and revenue leaders need.

  • Property and portfolio views
  • Exportable reports for audits and leadership reviews
  • Brand guidelines and safeguards with property-level overrides

Human oversight

Workflow tools help you manage recommendations and actions consistently. You decide what gets done, who does it, and when, and your team stays in control.

Privacy

Your data stays yours

We collect only what’s needed, never sell your data, and give your team full control.

Transparent principles

We’re explicit about what we collect and why, with consent-based collection and purpose-limited retention. No dark patterns, no hidden use.

Ownership & sharing

Hotel360 is a processor, not an owner. We never sell your data, and partner integrations are explicitly permissioned.

Minimal collection

Just what’s required to find opportunities and run your marketing workflows. No behavioral tracking, no advertising profiles.

FAQ

Common questions

Need SOC reports, pen-test summaries, or a vendor questionnaire?

01Where is Hotel360 data stored?

On secure cloud infrastructure with data residency aligned to enterprise requirements. Request the Security Brief for region, hosting, and architecture specifics.

02Who owns the data?

You keep your data rights. Hotel360 acts as a processor and never claims ownership of your data or your guests’ and residents’ information.

03Can I export records and reports?

Yes. Opportunities, task history, and portfolio reports all export, so you can keep audit trails and support leadership reviews.

04What happens to our data if we leave Hotel360?

Records follow your configured retention policies. We’ll align on a retention and purge approach that fits your compliance needs.

05How do you handle connected accounts and sensitive data?

Account connections, analytics data, and brand documents are encrypted in transit, stored in permissioned environments, and visible only to authorized roles.

See Hotel360 in action.